We will happily reschedule your class if you notify 3 days prior to the class date. This requires a phone call or email to the Italian Cooking Experience to agree on the reschedule.
Private Group Classes
We will happily reschedule your class if you notify 7 days prior to the class date. This requires a phone call or email to the Italian Cooking Experience to agree on the reschedule.
Before 14 days prior to the scheduled date - Full refund or credit voucher
Before 7 days prior to scheduled date - No refund.
If you cancel before 14 days of the class date then I am happy to provide a refund or a credit voucher. Post this date then a 40% cancellation fee will be charged.
There are no refunds on all Gift Card purchases. All purchases are final.
As part of my work, health, and safety practices, I operate to the NSW health guidelines.
If you have Celiac or any other food allergies and you did not notify at the booking stage, then we are unable to accept any responsibility for any illness as a result of coming into contact with these allergens.
Bees and Dog
We have a Beehive and a pet dog on site. The beehive will not form any part of the class and is at a safe distance. Our dog is kept separate from class at all times.
Photo and Videos
As part of the experience, we may take photos and videos that may be used for promotional activities for the Italian Cooking Experience. Please advise on the day if you wish not to have photos or videos taken of yourself or your group.
All personal information collected during the booking process will be used to communicate with you as part of your booking or to send you a reminder about the class or payments, or perform internal reporting, as well as information about upcoming classes.
We will never share your customer information with any other organisation without your prior consent.